Reliability and robustness
ACKSYS’ products are designed to be used in harsh environment (extended temperature range, humidity, shocks and vibrations, EMC perturbations…), this is why their manufacturing components are carefully selected, controlled and submitted to endurance tests. According to their reference, they come with a 5-year warranty or lifetime warranty.
Long lasting products
In order to provide long lasting solutions to its customers, ACKSYS works closely with its suppliers to foresee any eventual obsolete products and thus back-up its product line to avoid any stock rupture. ACKSYS also pays attention to develop products compatible with existing solutions. All the products have an average life cycle of 10 years.
ACKSYS develops tailored solutions designed to fit its customers’ specific business needs and unique application environment: PCI and CPCI boards, rack and DIN rail mounting, desktop or compact cases, waterproof or explosive resistant enclosures, OEM modules… And beyond all that, ACKSYS is also able to adapt its products upon request (firmware customization, ODM solutions,…). All ACKSYS’ products are compliant with the standards in the various targeted markets.
Customer service commitment
ACKSYS commits to provide state-of-the-art technology, products and training to keep its customers in the forefront of the communications age.
ACKSYS has developed a solid pre-sales and after-sales process to ensure that customers receive the highest level of support. ACKSYS can advise and assist its customers at every stage of their projects: system diagnosis, definition of needs, upstream studies, on-site radio coverage survey, recommendations, support during the deployment, training seminars, consistent technical assistance… ACKSYS also pays attention to provide its distributors and VARs with the necessary product knowledge to enable them to support its customers all over the world.